Indaver provides various types of on-site assistance, carrying out specific activities related to your onsite waste management.
Customers request support during the organisation and management of their internal waste management at their site. Indaver seeks to offer such support in a professional manner, and sees placing manpower onsite as a means of achieving enhanced efficiency and saves time for the customer. It is essential for the scope of
such support to be defined very clearly and for a perfect match to be achieved with the profile that the customer requires.
Indaver supplies onsite services to several large industrial customers in Portugal. Each site has a specific project team of dedicated, highly trained members.
A dedicated on-site operator makes sure that containers are available, that your waste is taken to central
waste yards, bulked up and/or repacked. He also makes sure it is collected timely and properly and sent to the right treatment facility. Obviously, he signals problems or non-conformities and remains in close contact with your team. Indaver operators are well-trained; they work according to high standards and strict instructions. They provide a reliable, time-saving and highly efficient service for you.
Operators can also have an administrative function. In that case, they take care of all documentation related
to shipments and keep track of all stock movements. They guarantee traceability and report back to you on a regular basis (provide full reports for your management and for authorities).
Our TWM co-ordinators play a central role in the implementation and follow-up of contracts and service-level agreements. They apply their experience to work-flows, container management, signage and compliance. They are H&S qualified and complete site-specific Risk Assessments. They provide expert advice on the organisation of your on-site waste management and document the processes in a TWM Manual and in Standard Operating Procedures. Together with account managers, they identify and implement optimisations based on agreed targets and results.
On-site operators and TWM co-ordinators are pivotal in the relationship between Indaver project teams and customers. They are well aware of your on-site situation and internal Indaver work-flows. This guarantees a highly beneficial co-operation between the two organisations.