Strict audit protocols
Internal audits check the implementation of Indaver’s integrated management systems and help Indaver to continuously improve its business processes. Via external audits, authorities, customers and certification agencies check on our processes. The results of the internal and external audits are monitored by the QESH department. The International Management Team is notified of any corrective actions taken.
In all regions Indaver is regularly controlled by public authorities that grant licences or supervise the correct compliance with such licences.
Due to the quantity of hazardous waste that is stored and treated, some Indaver sites (Hamburg, Biebesheim, Frankfurt, Stuttgart, Antwerp, Hoek and Meath) are subject to the SEVESO Directive, a European Directive on the management of risks associated with the storage and handling of hazardous waste. The Directive aims to prevent serious accidents and minimise their impact on people and the environment. The preventive measures and the inspection and maintenance programs on a SEVESO site are audited periodically by the competent authorities.
Audits by clients
Clients regularly make use of the opportunity Indaver offers them to carry out their own (on-site) audits. These audits are either part of the acceptance procedure for Indaver as a waste treatment company (pre-contractual audits) or of an interim supplier evaluation (post-contractual audits).
Audits by certification agencies
With the certification of its management system, an independent and accredited certification body formally confirms that we are operating correctly. Depending on the region, Indaver holds ISO 9001, ISO 14001 and OHSAS 18001 and specific regional certificates.